Your frequently asked questions about Ultimate Performance careers are answered in detail here.
The starting salary varies depending on your location and your starting point. We have two entry-level positions: Junior level 1 and Junior level 2.
Your starting level will depend on your level of experience and the skills you demonstrate through the recruitment process. You will be paid based on sessions delivered at PT-level rate.
There are also additional performance incentives, such as our U.P. promotion and discretionary bonus scheme.
We take great stock in loyalty at U.P. The more you give to the business, the more we strive to find ways to give back to you.
U.P. trainers have access to several trainer benefits and incentives. Our global U.P. promotion and discretionary bonus scheme focuses on data metrics, including client results and retention, gym floor performance, referrals, and product sales. It means we can ensure we reward the hardest working trainers.
We also recognise loyalty through our five-year trainer loyalty bonus and offer incentives for referring successful P.T. applicants.
As you progress within the company, there is also the opportunity to take on additional responsibilities, such as online and virtual personal training, mentoring, and community content representatives.
As a U.P. personal trainer, your main focus will always be your clients and helping them to achieve their goal. Your role will be to learn and apply world-leading methodologies to deliver on our mission statement – achieving maximum results in minimum time and delivering a significant return on our clients’ investment. Your key targets will include:
- Delivering U.P.-standard transformations
- Client retention
- Providing outstanding client value and service on and off the gym floor
- Embodying the U.P. core values
- Performing all tasks relating to the role of personal trainer in line with the company processes.
As is the nature of personal training, your working hours are likely to include early mornings, late evenings and some weekends. However, many of our clients also train during daytime hours.
While we expect trainers to average between 25-30 sessions per week, you are in control of your diary and work with us to confirm your availability.
There will be additional time required to support your clients outside of their sessions and complete ongoing professional learning and development through our internal education system.
As a trainer, we work with you to agree on your diary availability. However, once you have committed to a regular session time with a client, you are expected to maintain all agreed times.
You are also expected to work some late evenings, early mornings and weekends.
If your circumstances change, this can be discussed with your manager to make the relevant adjustments to your schedule.
Due to the nature of the role and the intense training and development you undergo in your junior year, it is not possible to start on a part-time basis.
However, as you progress through the company, it is possible to have more flexibility in your working hours.
Once you have passed our rigorous recruitment process, we aim to teach you the tools and mindset to achieve results. We do so by investing a huge amount of time and effort into developing our trainers.
We are committed to your success and will support and help develop you into a world-class, results-focused personal trainer.
As the first step in your U.P. career, you will go through the mentorship program, the platform we use to train and educate you on how to become a world-class personal trainer.
We will teach you using a combination of educational reading material, online tutorials, group discussions and one-to-one meetings. You will learn how to apply U.P. principles and systems developed over the last decade proven to deliver results.
We want you to settle into life at U.P. as quickly as possible. To ensure you understand the U.P. culture, procedures and performance expectations, you will complete our online induction process, spend scheduled time with the key members of the gym leadership team and go through a U.P. client experience.
You will also be supported throughout your Junior year by a mentor who has a proven track record in delivering results.
You will attend weekly team meetings and educational development workshops, which are a combination of theory and practical learning. Be prepared to train hard!
Throughout the year, we also hold additional seminars lead by U.P. staff members and guest speakers.
If you decide that you would like to maintain a social media presence, we ask our trainers to do so in a way that promotes U.P. brand values and culture. This may include sharing branded images of our selected Client of the Month, recruitment material or promotions.
Providing U.P. standard transformations requires a high level of commitment and focus on your clients. Because online training outside of your role may detract from the exemplary levels of service we expect for our clients, we do not permit trainers to maintain a separate online training business outside of their role with U.P.
Due to the global nature of the business, for trainers starting with U.P., we don’t currently cover relocation expenses. However, we do offer support for internal relocations if the business requires them.
In Dubai, we offer support for the visa application process.
You will be responsible for obtaining your personal training certification and maintaining your qualifications where relevant. You may also be required to maintain up-to-date personal trainer insurance and first aid qualifications specific to your location.
Our recruitment processes across the globe are very similar. To avoid duplication of this process, we recommend you please apply to just your preferred gym.
If you are interested in multiple locations, then please notify the Recruitment team when they first contact you regarding your application.
The U.P. Recruitment team will then consult with you throughout your recruitment process regarding the other gym locations you are also interested in.